Hiring across the Netherlands

Job Purpose

As a KYC (Know Your Customer) Compliance Officer, you will be responsible for obtaining and reviewing identification and corporate ownership and control documentation alongside assessing the risk associated with new and existing customers of IWG that are subject to Anti-Money Laundering Regulation through their use of regulated services.

Key Responsibilities

• Completion & sign off of customer risk assessment form for new clients.
• Completion of KYC checks ​and database management.
• Ongoing review of policies/procedures to be in line with local AML* compliance requirements.
• Monthly ad hoc internal auditing ​to ensure staff and client compliance with the AML/CFT ** policies and onboarding standard of practice.
• Conduct AML staff training & vetting. Must liaise with HR to ensure awareness of new staffing changes.
• Review and Sign off on new customer’s due diligence report.
• Submission of SAR (Suspicious Activity Report) to the regulator ​as required under the circumstances, an SAR may be warranted
• Keeping policies & procedures updated ​per point 3
• Create and manage an effective action plan in response to audit and compliance violations.

* AML - Anti-Money Laundering

** CFT - Combating the Financing of Terrorism

Required Skills, Experience & Qualifications

• Good knowledge of the AML principles and compliance requirements.
• Have relevant exposure and experience working as an AML Compliance Admin.
• As this role will be supporting and covering the AML Compliance of Netherlands operations, good oral and written communication skills in Dutch and English are required.
• Excellent analytical skills and ability to accurately interpret complex documents, AML regulation and policies.
• Prioritises well consistently delivers against tight deadlines.   
• Team player with high level of professional integrity.   
• Strong attention to detail.  

About the company

IWG has been at the forefront of flexible working for more than 30 years. With over 3,500 locations around the globe, spanning brands including Regus, Spaces, Signature and HQ, we have made it possible for businesses of all sizes to make the transition to hybrid working, empowering employees to work wherever and whenever is most convenient.

We help more than 8 million people and their businesses to work more productively, supported by a choice of professional, inspiring and collaborative workspaces, communities and services.

As the world’s leading provider of hybrid work solutions, with four times the number of locations compared to its nearest competitor, IWG is already working with over 80% of the Fortune 500 and counts businesses including Amazon, Netflix, EY and Uber amongst its customers.

Companies of all sizes are shifting to flexible working to lower costs, improve employee retention and lower their carbon emissions. The flexible workspace is expected to grow by 600% by 2023, when 30% of all office space will be hybrid. We are growing our network faster than ever to keep up with demand from customers as we work towards our goal of reaching 30,000 centres.

Carbon Neutral Workplaces
IWG’s purpose of helping everyone have a great day at work, while protecting people and the planet is at the heart of everything we do. We are proud to supply all of our customers worldwide with carbon neutral workplaces, and we have a strong climate action plan in place to help us achieve our objective of Net Zero emissions by 2040.

Leading Employer Award
IWG is proud to be the recipient of a Leading Employer Award every year since 2022. Awarded exclusively to the top 1% of employers, the accolade is testament to our diverse global workforce and the role everyone plays in bringing our purpose, culture and values to life, every single day. 

Join us at https://careers.iwgplc.com/home