Job Purpose

Lead the design and concept development of new brands to support IWG’s rapid global expansion. Responsible for designing centres that deliver exceptional customer experiences and generate positive commercial returns. The role combines strategic design thinking with operational execution to ensure every centre delivers exceptional customer experience and commercial impact. This role is pivotal in enabling scale through efficient, brand-consistent design delivery.

Responsibilities

• Develop scalable design standards and collateral across all 18 brands.
• Create centre designs that launch IWG’s new brands.
• Develop concepts that enhance centres and brand differentiation.
• Collaborate cross-functionally to accelerate centre roll-out.
• Support on design related queries from our partners and internal teams.
• Manage external agencies (where required) to develop our design proposition.

Experience / Required Skills

• Background in design, ideally with architectural experience.
• Proven ability to balance creativity with operational scalability.
• Strong commercial awareness to assess design impact on profitability and brand perception.
• Experience managing internal and external stakeholders.
• Skilled in cross-functional collaboration and communication.
• Excellent written and verbal communication skills.
• Fluent in English.
• Self-starter with a proactive mindset and a drive to challenge the status quo.
  
  

  About the company

  IWG has been at the forefront of flexible working for over 35 years. With nearly 4,000 locations around the globe, spanning brands including Regus, Spaces, Signature and HQ, we have made it possible for businesses of all sizes to make the transition to hybrid working, empowering employees to work wherever and whenever is most convenient.

  We help more than 8 million people and their businesses to work more productively, supported by a choice of professional, inspiring and collaborative workspaces, communities and services.

  As the world’s leading provider of hybrid work solutions, with four times the number of locations compared to its nearest competitor, IWG is already working with over 80% of the Fortune 500 and counts businesses including Amazon, Netflix, EY and Uber amongst its customers.

  Companies of all sizes are shifting to flexible working to lower costs, improve employee retention and lower their carbon emissions. The flexible workspace is expected to grow by 600% by 2023, when 30% of all office space will be hybrid. We are growing our network faster than ever to keep up with demand from customers as we work towards our goal of reaching 30,000 centres.

  Carbon Neutral Workplaces

  IWG’s purpose of helping everyone have a great day at work, while protecting people and the planet is at the heart of everything we do. We are proud to supply all of our customers worldwide with carbon neutral workplaces, and we have a strong climate action plan in place to help us achieve our objective of Net Zero emissions by 2040.

  Leading Employer Award
  IWG is proud to be the recipient of a Leading Employer Award UK ongoing since 2022-2025. Awarded exclusively to the top 1% of employers, the accolade is testament to our diverse global workforce and the role everyone plays in bringing our purpose, culture and values to life, every single day. 

  Join us at https://careers.iwgplc.com/home