Enterprise Sales Support

Location: Colombia

Job Purpose

The Enterprise Sales Support (ESS) team plays a pivotal role in enabling a seamless, high-quality enterprise sales process. As trusted partners to Enterprise Sales Managers (ESMs), ESS ensures that proposals, pricing, contracts, and governance approvals are aligned and executed efficiently across functions.

Serving as deal coordinators, ESS professionals bring structure, clarity, and momentum to each sales pursuit. By managing timelines, aligning stakeholders, and owning internal execution, they reduce seller burden, accelerate deal cycles, and uphold a consistent, high-quality client experience.

This role reports into the Director of Enterprise Support and works closely with regional sales teams and functional stakeholders. Success is measured by proposal quality and turnaround time, ESM satisfaction, win rates, and adherence to internal processes and approvals.

Key Responsibilities

• Partner with ESMs and Subject Matter Experts to understand client needs and shape tailored, compelling proposals.
• Own the full proposal lifecycle—ensuring clarity, structure, and timely delivery of client-ready outputs.
• Coordinate each deal from end to end, aligning stakeholders, managing dependencies, and tracking progress.
• Proactively drive timelines and follow-ups to maintain momentum, surface risks early, and avoid delays.
• Ensure accuracy in all proposals, contracts, and documents, meeting internal compliance standards.
• Manage pricing inputs and approvals, resolving exceptions as needed.
• Confidently present and explain the proposed solution clearly to the ESM for alignment.
• Provide updates on status, risks, and key decisions to ESMs and stakeholders.
• Draft standard contracts and partner with SMEs on exceptions, ensuring smooth handover to Customer Success.
• Manage governance and approval processes, coordinating inputs and sign-offs.
• Collect post-deal feedback to identify and drive process and content improvements.

Required Skills, Experience & Qualifications

• Experience in sales support, operations, or deal coordination in a B2B or enterprise setting.
• Strong organizational skills; able to manage cross-functional execution and keep deals moving.
• High attention to detail across proposals, pricing, and contracts.
• Clear, confident communicator—skilled at aligning stakeholders and presenting information.
• Commercial awareness; comfortable handling pricing and structuring inputs.
• Effective at managing timelines, priorities, and follow-ups independently.
• Sound judgment—knows when to resolve or escalate.
• Thrives in fast-paced, high-expectation environments.
• Proficient with CRMs, shared drives, and workflow tools.
• Experience in flexible workspace, real estate, or related sectors is a plus.
• Enablement mindset—focused on consistency, process, and client experience

About the company

IWG has been at the forefront of flexible working for more than 30 years. With over 3,500 locations around the globe, spanning brands including Regus, Spaces, Signature and HQ, we have made it possible for businesses of all sizes to make the transition to hybrid working, empowering employees to work wherever and whenever is most convenient.

We help more than 8 million people and their businesses to work more productively, supported by a choice of professional, inspiring and collaborative workspaces, communities and services.

As the world’s leading provider of hybrid work solutions, with four times the number of locations compared to its nearest competitor, IWG is already working with over 80% of the Fortune 500 and counts businesses including Amazon, Netflix, EY and Uber amongst its customers.

Companies of all sizes are shifting to flexible working to lower costs, improve employee retention and lower their carbon emissions. The flexible workspace is expected to grow by 600% by 2023, when 30% of all office space will be hybrid. We are growing our network faster than ever to keep up with demand from customers as we work towards our goal of reaching 30,000 centres.

Carbon Neutral Workplaces

IWG’s purpose of helping everyone have a great day at work, while protecting people and the planet is at the heart of everything we do. We are proud to supply all of our customers worldwide with carbon neutral workplaces, and we have a strong climate action plan in place to help us achieve our objective of Net Zero emissions by 2040.

Leading Employer Award
IWG is proud to be the recipient of a Leading Employer Award ongoing since 2022. Awarded exclusively to the top 1% of employers, the accolade is testament to our diverse global workforce and the role everyone plays in bringing our purpose, culture and values to life, every single day. 

Join us at https://careers.iwgplc.com/home