About the company  

IWG has been at the forefront of the flexible workspace revolution for more than 30 years. We have made it possible for organisations and individuals everywhere to take a new approach to the traditional working day. We have over 3,400 locations across over 110 countries allowing millions of people every day to have a great day at work.   

Our customers are start-ups, small and medium-sized enterprises, and large multinationals. With unique business goals, people and aspirations. They want workspaces and communities to match their needs. We provide them with choice through our portfolio of brands, covering serviced offices (Regus, Spaces, HQ, Signature and No18), commercial real estate brokerage and managed office solutions.   

Join us at www.iwgplc.com 

Job Summary:

We are seeking a dynamic and experienced Project Manager responsible for planning, executing, and delivering projects within the Global Shared Service Centre (GSC) organization, ensuring alignment with business objectives, timelines, and quality standards. While projects may span various support functions, the majority will be focused on finance-related initiatives, such as automation, financial controls, standardization and operational improvements.

This role requires close collaboration with functional leads, technology teams, and business stakeholders to drive standardization, efficiency, and scalability across shared service operations. Success in this role requires strong project leadership, stakeholder management, and the ability to navigate complex, matrixed environments.

Key Responsibilities:

Project Management

• Plan, lead, and execute projects including automation initiatives and operational improvement projects.
• Collaborate with Finance, IT, and other cross-functional stakeholders to define project scope, objectives, deliverables, timelines, and resources.
• Manage project risks, timelines, and status reporting to ensure on-time and in-scope delivery.
• Ensure alignment of project outcomes with financial and business goals.
• Proactively identify root causes of process inefficiencies or project issues and propose data-driven solutions.

Qualifications:

Education & Experience:

• Bachelor’s degree in Finance, Accounting, Business Administration, or any 4-year course. MBA or professional certification (e.g., PMP, Prince2, CPA) is a plus.
• 4+ years of project management experience.
• Proven ability to build business cases and present recommendations to senior leadership.

Skills & Competencies:

• Excellent project planning, coordination, and stakeholder engagement abilities.
• Strong analytical and business writing skills to articulate initiatives in business terms.
• Skilled in data analysis tools (e.g., Excel, Databricks).
• Excellent communication, stakeholder management, and influencing skills.
• Ability to work independently in a fast-paced, results-driven environment.
• Strong organizational and problem-solving capabilities.
• Hybrid-work arrangement across multiple time-zones.

Preferred:

• Experience in a multinational or finance shared service or business outsourcing environment.
• Experience in using process improvement methodologies and tools, such as Kaizen and Value Stream Mapping.