Finance Director, Tax Compliance

Job Purpose

• Full oversight of relevant processes within scope of the GSC tax team, and in line with country tax reporting and compliance requirements, across all taxes including Transfer Pricing
• Develop processes and manage people to support increasing demands of stakeholders, auditors, and tax authorities considering changes to the way business operates and new working practices
• Works very closely and collaborates with Group Head of Tax to achieve strategic and operational objectives, meet deadlines and resolution of key risks.
• Work with Group Finance, Group Tax, Group Legal and GSC Tower leads to identify process improvement opportunities and controls to mitigate overall tax reporting and compliance risk
• Ensures that the GSC Tax team maintains service delivery efficiency, quality and effectiveness, ensuring all deadlines are met
• Work with and manage external tax advisors and/or functional in-country resources (i.e. part-time local IWG tax/field finance resources) for in-scope countries

Duties and responsibilities

• Plan and monitor tax reporting and compliance activities to ensure adherence with country regulatory requirements.
• Keep abreast and advise stakeholders on the impact of tax developments across all taxes
• Ensure all tax returns, declarations, and other required reports are submitted accurately and on time (incl CbCR and Transfer Pricing Returns where required)
• Ensure appropriate review processes are in place and applied in relation to all tax filings and payments
• Ownership and accountability for all tax accounting balances and their reconciliations to tax portals / assessments
• Ensure that all Tax Audits are closely monitored and resolved in coordination with Field Finance / Group Head of Tax.
• Providing support for external Group Tax reporting for countries in the scope of the GSC
• In conjunction with the Field Finance Team review tax advisors/third party service provider’s fees and other relevant fees and endorse to responsible group heads for final approval.
• Ensure VAT/other refunds are accurately and timely claimed from various country tax authorities.
• Expected to perform tasks and/or detailed review of the GSC team particularly for countries that are either high-risk or escalated by the stakeholders
• Assist in the integration and migration of systems, processes, and people as and when necessary
• Address escalations and manage expectations of stakeholders, tax advisors and/or functional in-country resources (i.e. part-time local IWG tax/field finance resources)
• Lead, direct, evaluate, and develop people
• Proactively review and manage operational issues and risks, and plan mitigating actions to address risks
• Build internal control environment to ensure goals are met with high quality, accurate and timely service provision
• Drive efficiency through innovation, automation, or process improvements
• Ensure process documentation is complete and up to date
• Perform other tasks assigned by the Group Head of Tax

Qualifications

• CPA
• At least 12-15 years of experience in tax compliance with the most recent in a similar leadership role
• Good working knowledge of international tax principles, preferably in the context of large multi nationals
• Experience in dealing with tax audits and enquiries
• Strong team leader with the ability to coach and develop people
• Experience in managing teams that engage with country functional resources (part-time and full-time)
• Excellent communication skills (written and verbal), with proven ability to communicate across all levels within the organization and if needed externally
• Able to prioritize tasks, manage issues and produce expected results in a timely manner
• Highly analytical and detail-oriented
• Ability to quickly gain the confidence of the business and colleagues through influencing skills
• Be comfortable with ambiguity and prepared to work in an agile, flexible method
• Thrive on change and engender a collaborative approach
• Experience working in the Big 4 Auditing Firms and BPO/ Finance Shared Services operations
• Experience in dealing with and managing external tax advisors and country functional resources (part-time/fulltime)