Global Recruitment Manager 

About the company 

IWG has been at the forefront of the flexible workspace revolution for more than 30 years. We have made it possible for organisations and individuals everywhere to take a new approach to the traditional working day. We have over 3,400 locations across over 110 countries allowing millions of people every day to have a great day at work.  

Our customers are start-ups, small and medium-sized enterprises, and large multinationals. With unique business goals, people and aspirations. They want workspaces and communities to match their needs. We provide them with choice through our portfolio of brands, covering serviced offices (Regus, Spaces, HQ, Signature and No18), commercial real estate brokerage and managed office solutions.  

Join us at www.iwgplc.com 

Job Purpose 

The Resourcing team is responsible for hiring great talent for all mid to senior level roles at Regus, across all countries and functions. We are responsible for driving direct sourcing and helping to improve the recruitment process. Key responsibilities include: 

• Manage and deliver recruitment campaigns ensuring a high-quality service to both candidates and internal clients.  
• Act as a subject matter expert, advising the business on best practice recruitment.  

• Own projects which improve the recruitment process for all stakeholders.   

Key Responsibilities 

•  Source candidates via a multi-channel approach that ensures we hire the best candidate for each role, in a timely and cost efficient manner whilst enhancing our employer brand.  
• Interview and assess prospective candidates, providing insight to line managers on capability, fit, potential and motivation. Regular contact with candidate pipeline ensuring a continued level of engagement whilst in the pipeline. 
• Stakeholder management to ensure excellent customer satisfaction and depth of understanding of the organisation. 
• Managing the end to end process for each campaign (internal and external). 
• Arrange and lead the recruitment briefing meeting to take full details of the requirements. Set project timelines and manage the process in an efficient and robust manner.  
• Ensure campaign briefing documents are produced to a high standard, are consistent with and enhance our employer brand.  
• Managing offer process – including providing up to date salary/rate and market information, and comparison internal data.  
• Lead ad-hoc projects that improve recruitment capability across Regus.  
• Build and maintain internal relationships at a senior level across the matrix.  
• Maintain the agreed service levels with the business  
• Working as part of the team, share knowledge with colleagues and help improve team capability.  
• Regularly network externally to bring new ideas and initiatives back to Regus that will improve the recruitment process.   
• Ensure the recruitment system is updated and maintained in a timely manner to ensure recruitment metrics are accurate and robust.   

Required Skills, Experience & Qualifications 

We are looking for a driven and customer focused recruitment professional with a demonstrable track record of senior level hiring within a fast-paced environment. Experience of managing full life cycle recruitment campaigns across multiple functions and countries would be a distinct advantage.   

We are looking for someone with the following experience and skills: 

• A detailed understanding of selection tools and methodologies. 
• Proven track record of delivering multiple recruitment campaigns to tight deadlines and managing senior stakeholders.   
• Expert knowledge of direct sourcing methodologies from research to talent mapping.   
• Experience gained either in-house or in a search environment.  
• Strong communication skills, both written and verbal.  
• Strong attention to detail.   
• A positive, willing and can-do attitude.  
• The ability to prioritise and work under pressure.  
• Strong influencing skills.  
• Highly resilient and able to work under pressure.  
• Strong team player.