Transaction Coordinator

This role can be remote and based anywhere across the UK, with access to our local offices

As a Transaction Coordinator you will be responsible for the tactical delivery and support of elements of the end-to-end Transaction Management services across contracted and non-contracted accounts.

Additionally, you will utilise the Transaction Management toolkit to deliver end to end transaction support to BD/contracted client Transaction Managers and Portfolio Managers, along with providing support with completing admin processes once contracts are executed.

Key Responsibilities

• Support on all transaction activity aligned to the Instant end to end process, including but not limited to:
• Create timely and thorough Market/ Building Reports based on client requirement
• Collaborate with regional market owners to collate suitable proposals for clients globally.
• Manage operator communications to ensure all information is received and understood aligned to client specifications
• Utilise all TM deliverable toolkits to provide value and organisation to client requirements.
• Conduct tour arrangements including route planning, tour schedule, calendar invites and briefing operators in advance as needed.
• Complete closing out admin on all agreements once executed.
• Support client teams to track performance against key KPIs.

Skills, Experience & Qualifications

• 1-2 years relevant work experience, ideally supporting a sales, account management, or transaction management teams
• Previous change management or relationship management experience beneficial
• Strong attention to detail and organisational skills
• Ability to create positive working relationships at all levels with internal and external parties
• Self-motivated and driven
• A positive, 'can-do' mentality
• Engaging personality, with confidence in abilities but a willingness to learn & improve

About the company

We are The Instant Group, now part of IWG, where work gets smarter—for employees, businesses, and the planet. As the world’s largest flexible workspace provider, we connect over 250,000 organisations with office space, coworking memberships, virtual offices, and meeting rooms. We deliver market-leading data, expert consulting in portfolio strategy, procurement, and sustainability, and empower 20,000+ landlord, operator, and investor partners to capture flex demand and boost asset performance.

With global clients like Prudential, Booking.com, Shell, Jaguar Land Rover, GSK, and Hines, our teams operate across virtual and physical offices in London, Paris, New York, Hong Kong, Singapore, Sydney, and beyond.

Join a dynamic business named one of the Best Places to Work in Property, and featured in the Sunday Times HSBC International Track 200. Build your career where innovation meets opportunity—and help shape the future of work.

Carbon Neutral Workplaces
IWG’s purpose of helping everyone have a great day at work, while protecting people and the planet is at the heart of everything we do. We are proud to supply all of our customers worldwide with carbon neutral workplaces, and we have a strong climate action plan in place to help us achieve our objective of Net Zero emissions by 2040.

Leading Employer Award
IWG is proud to be the recipient of a Leading Employer Award in both 2022 and 2023. Awarded exclusively to the top 1% of employers, the accolade is testament to our diverse global workforce and the role everyone plays in bringing our purpose, culture and values to life, every single day.