About the company 

IWG has been at the forefront of the flexible workspace revolution for more than 30 years. We have made it possible for organisations and individuals everywhere to take a new approach to the traditional working day. We have over 3,400 locations across over 110 countries allowing millions of people every day to have a great day at work.  

Our customers are start-ups, small and medium-sized enterprises, and large multinationals. With unique business goals, people and aspirations. They want workspaces and communities to match their needs. We provide them with choice through our portfolio of brands, covering serviced offices (Regus, Spaces, HQ, Signature and No18), commercial real estate brokerage and managed office solutions.  

Join us at www.iwgplc.com

Job purpose

The role is responsible for the entire invoice to cash process across all businesses. The individual should be able to deliver administration support to various teams across our sales and finance functions. This role will be fast-paced and varied, including, but not limited to, raising invoices, cash reconciliation, reducing debt and monitoring client accounts

Duties and responsibilities

• Responsible for billing including quarterly rent invoices, commission invoices and ad-hoc recharges
• Managing and updating client information in the company’s billing system
• Ensure efficient and timely resolutions of invoice queries, including raising any credit notes that may be required
• Reconciliation of invoice statements and debtor accounts
• Allocating cash onto client accounts
• Liaising with local bookkeepers across multiple entities to collate information to be reported
• Work with the Global Accounts Receivable team and Management Accountant team to provide sufficient reporting
• Provide feedback to Management on any issues/improvements that can be made to processes

Qualifications

• Minimum 3+ years of experience in end-to-end Billing and Accounts Receivable process
• Strong attention to detail with excellent organizational skills
• Self-motivated and ability to work independently
• Excellent communication, collaboration and able to build strong relationships with key internal and external stakeholders
• Good understanding of the wider accounting team monthly close process
• Experience working within a fast paced, scaling business
• Global experience, particularly working with other countries outside of the Philippines, is considered a plus
• Strong MS Excel Skills

Working conditions

Mid-shift; must be flexible to work any other shift, regular evening, hybrid

Direct reports

NA, individual contributor