Customer Service Apprentice 

Total Compensation including salary, bonus, commission & benefits: £20,000 to £23,000 OTE

We are recruiting for Customer Service Apprentices across our network of business centres in England. This is an excellent opportunity for candidates seeking to join a global business and study towards a Customer Service level 3 qualification.

What we can do for you

Are you over 18, seeking an apprenticeship within customer service?

IWG is offering apprenticeship opportunities that could be the right fit for you!

Customer Service Executive

This position sits at the heart of our growing global organisation and is a critical role where you will have an opportunity to shine and deliver world-class customer service.

You will be part of a dynamic team with amazing career opportunities, working regular and sociable hours and with the chance to unleash your full potential. We will expect you to:

• Give our customers and their guests a warm and friendly welcome, every day.
• Manage a range of on-site tasks to help our busy workspace run smoothly and happily.
• Above all, help your customers and colleagues have a great day at work. 

What we can offer

You are reading the right advert if you are looking for:

• a fun, challenging and rewarding apprenticeship opportunity.
• great induction training and excellent ongoing learning and development.
• fantastic career prospects.
• generous, achievable quarterly/commission incentives and sociable hours. 

About you

What really matters is that you’ve got the right mindset. We’ll provide everything else for you to have a fantastic apprenticeship with IWG. All you need to bring is:

• Great communication skills and a love of interacting with people.
• A positive, outgoing and can-do attitude.
• The ability to take direction, learn new skills and apply them with confidence.
• The motivation to be your best every day – and the determination to be even better the next.

About IWG

With 4000 tech-enabled, sustainable and inspiring locations across the world, we’re already four times the scale of our nearest competitor – and we’re continuing to grow.

With 80% of the Fortune 500 already among our customers and plans to expand to 30,000+ centres over the next decade, we are uniquely placed to offer the right person exciting career opportunities as we continue pioneering the workspaces of tomorrow.

We are also proud of reducing commuting-related carbon emissions by getting workers out of their cars and onto their bikes and their feet. Alongside our investments in advanced buildings, this supports our commitment to be carbon neutral – which we achieved in 2023.

We know we can only succeed if we give all our people every opportunity to shine. That’s why so many of our most senior leaders started their careers in our centres.

So don’t hesitate. Apply today – and let’s work together to help millions of people have a great day at work.