Engineering Product Manager: API as a Product

Location: Remote

The role

We are seeking a dynamic and experienced System/Product Owner to lead the development and management of our API product portfolio. The ideal candidate will possess a strong technical background in API development, coupled with product management expertise. As a System/Product Owner, you will be responsible for defining the vision, strategy, and roadmap for our API products, ensuring alignment with customer needs and business objectives. You will collaborate closely with cross-functional teams, including engineering, sales, marketing, and customer support, to deliver high-quality API solutions that drive value for our customers.

What you’ll need to succeed.

You have at least 5 years of successful experience working in a global IT architecture role and 7+ years professional IT experience in a major, global organization.

Responsibilities:

• Product Strategy & Vision:
• Define and communicate the product vision, strategy, and roadmap for API products.
• Stay abreast of industry trends, competitor offerings, and customer feedback to inform product decisions.
• Align API product strategy with overall business objectives and stakeholder needs.
  
  Product Development:
  
• Collaborate with engineering teams to define technical requirements, user stories, and acceptance criteria.
• Prioritize the product backlog based on business value, customer impact, and technical feasibility.
• Lead the API product development lifecycle, from ideation to launch, ensuring timely delivery of high-quality features.
• Stakeholder Management:
• Serve as the primary point of contact for all product-related inquiries and decisions.
• Work closely with internal and external stakeholders, including customers, to gather requirements and feedback.
• Communicate product updates, release plans, and progress to stakeholders at all levels.
  
  Technical Leadership:
  
  
• Understand the technical aspects of API development and architecture to make informed decisions.
• Ensure that APIs are designed with scalability, security, and usability in mind.
• Collaborate with technical teams to troubleshoot issues and optimize API performance.
• Market & User Research:
• Conduct market research to identify new opportunities for API products.
• Gather and analyze customer feedback, usage data, and industry insights to continuously improve the product.
• Perform competitive analysis to identify strengths, weaknesses, opportunities, and threats in the API market.
• Documentation & Training:
• Create and maintain detailed product documentation, including API specifications, use cases, and user guides.
• Provide training and support to internal teams and customers on API product usage and best practices.
• Metrics & Performance:
• Define key performance indicators (KPIs) and metrics to measure the success of the API products.
• Monitor and analyze product performance, making data-driven decisions to drive continuous improvement.
• Report on product performance and insights to senior management.

Qualifications/ Skills / Experience:

• Education & Experience:
  • Bachelor’s degree in Computer Science, Engineering, Business, or a related field. A Master’s degree is a plus.
  • 5+ years of experience in product management, with a focus on API products or software development.
  • Proven track record of successfully managing API products from concept to launch.
  • Experienced in overseeing roadmap strategy and definition
  • Scrum and agile-based B2B SaaS product management experience
    
• Skills & Competencies:
  • Strong understanding of API development, RESTful architecture, and cloud technologies.
  • Excellent analytical and problem-solving skills with a data-driven mindset.
  • Exceptional communication and interpersonal skills, with the ability to convey complex technical concepts to non-technical audiences.
  • Embraces ambiguity, prioritizes efficiently, communicates early and directly, and ultimately gets the job done
  • Ability to work in a fast-paced, agile environment and manage multiple priorities.
  • Experience with agile development methodologies and tools like Jira, Confluence, and similar platforms.
    
    
• Technical Expertise:
  • Familiarity with programming languages such as Java, Python, or Node.js.
  • Understanding of API security protocols (OAuth, JWT, etc.) and standards.
  • Experience with API management platforms (e.g., Apigee, Postman, Swagger) is highly desirable.

Technology in IWG

We’re focused on delivering seamless digital propositions which allow customers to instantly manage their requirements and position IWG as the “Digital First” workspace provider. As early adopters of the latest technologies - whether it be Artificial Intelligence, Office IoT, Invoice Automation or Digital Ecosystems - we create business value and are constantly striving to find new and improved ways to help our customers. Which is why we’re always on the look-out for intelligent, energetic, self-motivated, and curious individuals. We want to bring about a global workspace revolution and want you to help.

About the company

IWG has been at the forefront of flexible working for more than 30 years. With over 3,500 locations around the globe, spanning brands including Regus, Spaces, Signature and HQ, we have made it possible for businesses of all sizes to make the transition to hybrid working, empowering employees to work wherever and whenever is most convenient.

We help more than 8 million people and their businesses to work more productively, supported by a choice of professional, inspiring and collaborative workspaces, communities and services.

As the world’s leading provider of hybrid work solutions, with four times the number of locations compared to its nearest competitor, IWG is already working with over 80% of the Fortune 500 and counts businesses including Amazon, Netflix, EY and Uber amongst its customers.

Companies of all sizes are shifting to flexible working to lower costs, improve employee retention and lower their carbon emissions. The flexible workspace is expected to grow by 600% by 2023, when 30% of all office space will be hybrid. We are growing our network faster than ever to keep up with demand from customers as we work towards our goal of reaching 30,000 centres.

Carbon Neutral Workplaces

IWG’s purpose of helping everyone have a great day at work, while protecting people and the planet is at the heart of everything we do. We are proud to supply all of our customers worldwide with carbon neutral workplaces, and we have a strong climate action plan in place to help us achieve our objective of Net Zero emissions by 2040.

Leading Employer Award

IWG is proud to be the recipient of a Leading Employer Award in both 2022 and 2023. Awarded exclusively to the top 1% of employers, the accolade is testament to our diverse global workforce and the role everyone plays in bringing our purpose, culture and values to life, every single day. 

Join us at https://careers.iwgplc.com/home