About the company 

IWG has been at the forefront of the flexible workspace revolution for more than 30 years. We have made it possible for organizations and individuals everywhere to take a new approach to the traditional working day. We have over 3,400 locations across over 110 countries allowing millions of people every day to have a great day at work.  

Our customers are start-ups, small and medium-sized enterprises, and large multinationals. With unique business goals, people and aspirations. They want workspaces and communities to match their needs. We provide them with choice through our portfolio of brands, covering serviced offices (Regus, Spaces, HQ, Signature and No18), commercial real estate brokerage and managed office solutions.  

Join us at www.iwgplc.com 

Job Title: Finance Generalist – Accounts Payable / Accounts Receivable 
Location: Manila, Philippines (Shared Services Centre)
Employment Type: Fixed-Term (12 months) 
Work Arrangement: Hybrid

Role Summary

The Finance Generalist – AP/AR is responsible for executing end-to-end transactional finance processes across the Procure-to-Pay (PTP) and Order-to-Cash (OTC) functions. This includes accurate processing of invoices, payments, billing, collections, and account reconciliations while ensuring compliance with company policies, controls, and service level agreements.

Key Responsibilities

• Process vendor invoices, staff reimbursements, and customer billings and refunds in line with company policy and tax regulations
• Perform cash applications and account reconciliations for both AP and AR ledgers
• Perform collection administrative activities such as suspension, termination, reinstatements and account reconciliation
• Prepare credit card applications, support Know-Your-Customer (KYC) documentation, and monitor related transactions
• Prepare reporting including reconciliation for franchise partners
• Execute scheduled and ad hoc payment runs; conduct proactive follow-ups with customers and vendors; maintain and monitor aging reports.
• Support month-end close activities, ensuring accurate entries and reconciliations for PTP and OTC accounts
• Assist with master data management for vendors and customers, ensuring records are complete, accurate, and up to date.
• Collaborate with internal teams and third-party providers to resolve payment and billing issues
• Provide timely escalation and resolution of queries and critical issues
• Participate in process improvement initiatives and ensure documentation is updated
• Support internal and external audits by providing accurate and complete documentation
• Adhere to financial controls and segregation of duties within the team
• Perform other finance operations tasks as needed to support AP and AR processes

Qualifications

• Bachelor’s degree in Accountancy, Finance, or related field
• At least 2 years of experience in finance operations
• Working knowledge of billing, AR, Collections, and AP processing
• Familiarity with ERP systems (e.g., Microsoft Dynamics D365, SAP, Oracle)
• Working knowledge of Microsoft Excel (e.g., pivot tables, lookups, formulas) and other productivity tools such as PowerPoint, Word, and collaboration platforms (e.g., Microsoft Teams, SharePoint).
• Strong organizational and problem-solving skills with high attention to detail
• Excellent communication and customer service skills
• Ability to manage multiple priorities, work under pressure, and adapt in a dynamic, fast-paced environment.

Working Conditions

• Hybrid Setup 
• Amenable to any shift 
• Fixed Term Employment (12 Months) 
• Equipment Provided on Day 1