About the company

IWG has been at the forefront of flexible working for more than 30 years. With over 4,000 locations around the globe, spanning brands including Regus, Spaces, Signature and HQ, we have made it possible for businesses of all sizes to make the transition to hybrid working, empowering employees to work wherever and whenever is most convenient.

We help more than 8 million people and their businesses to work more productively, supported by a choice of professional, inspiring and collaborative workspaces, communities and services.

As the world’s leading provider of hybrid work solutions, with four times the number of locations compared to its nearest competitor, IWG is already working with over 80% of the Fortune 500 and counts businesses including Amazon, Netflix, EY and Uber amongst its customers.

Companies of all sizes are shifting to flexible working to lower costs, improve employee retention and lower their carbon emissions. The flexible workspace is expected to grow by 600% by 2023, when 30% of all office space will be hybrid. We are growing our network faster than ever to keep up with demand from customers as we work towards our goal of reaching 30,000 centres.

Carbon Neutral Workplaces

IWG’s purpose of helping everyone have a great day at work, while protecting people and the planet is at the heart of everything we do. We are proud to supply all of our customers worldwide with carbon neutral workplaces, and we have a strong climate action plan in place to help us achieve our objective of Net Zero emissions by 2040.

Leading Employer Award

IWG is proud to be the recipient of a Leading Employer Award in both 2022 and 2023. Awarded exclusively to the top 1% of employers, the accolade is testament to our diverse global workforce and the role everyone plays in bringing our purpose, culture and values to life, every single day.

Job Purpose

IWG recognizes the need for a flexible workforce to remain attractive for her employees and ensures it continues to offers the best service to her clients when and where they need. In order to transisiton into a more flexible workforce IWG is implementing Connecteam. It is your responsibility to ensure Connecteam is set in a way the benefits both employee and IWG.

Key Responsibilities

• Serve as a system administrator for the Connecteam platform
• Manage user access, permissions, and role assignments across all teams
• Set up, configure, and maintain modules such as scheduling, forms, time tracking, and communication tools
• Coordinate with Connecteam support for escalated issues or feature implementation
• Assist in the rollout of new features or updates within the platform

Key Skills & Qualifications

• Comfortable with user and settings administration in a digital platform
• Excellent organizational and problem-solving skills
• Clear communication skills for supporting users of various tech levels
• Ability to manage multiple tasks and prioritize effectively
• Experience in workforce management, scheduling, or HR tech is a plus

Work Conditions

• Hybrid arrangement: Once or twice a week onsite
• Shift schedule: Monday to Friday, 3 PM to 12 AM
• Equipment: Laptop and other peripherals will be provided by the company