Inside Sales Team Manager

We accept candidates residing in any parts of China.

Our network in China is growing at an unprecedented speed as more customers choose to take advantage of the flexibility offered by our workspace solutions. One of our key goals for 2025 is to increase occupancy is our centres and this job will play a key role in delivering this. We expect you to;

• Ensure the team exceeds sales performance targets.
• Coach and train the Inside Sales Account Managers to continually improve their sales skills.
• Continuously ‘raise the bar’ on call quality and sales productivity.

What we can do for you

You are reading the right advert if you are looking for:

• A fun, challenging, and rewarding career.
• Award-winning induction training and excellent ongoing learning and development.
• Fantastic promotion prospects.
• Generous, achievable quarterly/commission incentives and sociable hours.
• Access to a comprehensive range of flexible, personalized workplace benefits that support mental, physical, and financial wellbeing.

About you

You should have;

• Previous experience of leading a team in a call centre environment.
• Demonstrable track record of delivering improvements in sales performance by consistently achieving demanding targets.
• Great interpersonal skill, with the proven ability to hire, motivate, coach and performance manage a team of up to 20 sales agents.
• Be able to operate at pace and have great attention to detail.
• Be a quick learner.
• Strong language skills (written and spoken) in English and Mandarin. Cantonese language skills are a plus.

How will I know if I am doing a good job?

We use KPIs to help you measure your performance. You will be expected to make a positive impact on:

• Sales volume and value.
• Sales conversion rates.
• Team efficiency.

About IWG

As the market leading in the high growth flexible working sector, we are uniquely placed to offer exciting career opportunities. We are already four times the scale of our nearest competitor – and we are expanding to 30,000+ centres. 

Hybrid working is proven to be better for people and the planet. We have committed to delivering an environmentally friendly and inclusive space for our customers and are proud to offer carbon-neutral workspaces.

We know we can only succeed if we deliver on one of our key people promises of “An opportunity to get on”, that is why so many of our most senior leaders started their careers in our centres.

So don’t hesitate. Apply today – and let’s work together to help millions of people have a great day at work.