Learning and Development Manager LATAM 

 

Location: Flexible within LATAM, preferable in Mexico or Brazil 
Contract Type: Permanent | Full Time | Hybrid 
Essential Languages: English and Spanish (Required); Portuguese advantageous 

 

Job Purpose 

We are looking for an ambitious and resourceful L&D manager to support a dedicated region to ensure smooth and efficient business operations. You will champion a performance culture that puts our customers at the heart of everything we do and drives commercial performance. The role of an L&D manager is to be the face of our LATAM training efforts. Ensuring our new starters are highly engaged, effectively trained, and ready to succeed in their roles. This role will suit an individual who is truly passionate about people and helping others succeed 

 

Key Responsibilities 

• Facilitate Virtual trainings, ensuring we maintain our training KPI’s of training all new employees within 3 months. 

• Maintain and update induction material. 

• Manage the onboarding experience, ensuring optimal engagement for new starters. 

• Coach and mentor regional training champions to support in centre training. 

• Distribute and manage new employee surveys related outputs. 

• Support the ongoing development programs including development programs. 

• Help managers develop their team through suggesting content on internal LMS. 

• Collaborate with global HR & L&D team. 

• Become and L&D point of contact for LATAM. 

• Manage monthly training campaigns. 

• You can expect to spend 50% of your time delivering live online training. 

 

Required Skills, Experience & Qualifications 

• More than 2 years experiences of facilitating virtual classrooms / workshops across LATAM. 

• Must be proficient in verbal and written English. 

• Advantageous to be bilingual. 

• Instructional design skills. Ability to design and develop engaging virtual learning experiences for new hires. This includes knowledge of adult learning principles, instructional design models and developing interactive e-learning modules. 

• Facilitation and presentation skills. Ability to facilitate virtual sessions and present information in an engaging way through virtual platforms like Microsoft Teams. 

• Project management. Ability to manage multiple learning projects and new hire onboarding initiative simultaneously. 

• Ability to work alone and as part of a team. 

• Positive can-do attitude is essential, flexible to team and organisational needs. 

• Ambition to progress and develop in L&D. 

• Organised, process driven and systematic. 

• Proficient in PowerPoint, excel and word. 

• A confident decision maker.  

• Proven experience of successfully influencing stakeholders in a matrix environment.  

• Prioritises well consistently delivers against tight deadlines.     

• Team player with high level of professional integrity.    

• Excellent analytical skills with a passionate attitude to problem solving.  

• Strong attention to detail.   

• Comfortable with ambiguity and prepared to work in an agile and flexible way.  

 

About the company 

IWG has been at the forefront of flexible working for more than 30 years. With over 3,500 locations around the globe, spanning brands including Regus, Spaces, Signature and HQ, we have made it possible for businesses of all sizes to make the transition to hybrid working, empowering employees to work wherever and whenever is most convenient. 

We help more than 8 million people and their businesses to work more productively, supported by a choice of professional, inspiring and collaborative workspaces, communities and services. 

As the world’s leading provider of hybrid work solutions, with four times the number of locations compared to its nearest competitor, IWG is already working with over 80% of the Fortune 500 and counts businesses including Amazon, Netflix, EY and Uber amongst its customers. 

Companies of all sizes are shifting to flexible working to lower costs, improve employee retention and lower their carbon emissions. The flexible workspace is expected to grow by 600% by 2023, when 30% of all office space will be hybrid. We are growing our network faster than ever to keep up with demand from customers as we work towards our goal of reaching 30,000 centres. 

Carbon Neutral Workplaces 

IWG’s purpose of helping everyone have a great day at work, while protecting people and the planet is at the heart of everything we do. We are proud to supply all of our customers worldwide with carbon neutral workplaces, and we have a strong climate action plan in place to help us achieve our objective of Net Zero emissions by 2040. 

Leading Employer Award 
IWG is proud to be the recipient of a Leading Employer Award in both 2022, 2023 and 2024 . Awarded exclusively to the top 1% of employers, the accolade is testament to our diverse global workforce and the role everyone plays in bringing our purpose, culture and values to life, every single day.  

 

Join us at https://careers.iwgplc.com/home