About the company 

IWG has been at the forefront of the flexible workspace revolution for more than 30 years. We have made it possible for organisations and individuals everywhere to take a new approach to the traditional working day. We have over 3,400 locations across over 110 countries allowing millions of people every day to have a great day at work.  

Our customers are start-ups, small and medium-sized enterprises, and large multinationals. With unique business goals, people and aspirations. They want workspaces and communities to match their needs. We provide them with choice through our portfolio of brands, covering serviced offices (Regus, Spaces, HQ, Signature and No18), commercial real estate brokerage and managed office solutions.  

Join us at www.iwgplc.com 

Purpose of the Job

• Maintain a smooth flow of payroll.
• Ensures that all queries and pre-payroll process are done on time.
• Ensures that payroll is done accurately and in a timely manner.

Job Description

• Attends to the Payroll Mailbox. Clearly designates each as per according to country. Actions and clears out mailbox daily.
• Responsible for compiling and consolidating all the payroll files/ reports sent by the different contact person per country i.e. attendance, salary changes, terminations, new hires etc.
• Responsible for processing payroll of assigned country. Main contact person for the outsourced partner of the given country if there’s any.
• Processes automated, semi-automated and manual adjustments daily
• Maintenance of employee files.
• Preparation of monthly reports i.e., headcount, leave accruals, OT reports.
• Responsible for the Payroll journal entry of the assigned country.
• Work closely with HR and FC of the assigned country.
• Communicate in all instances in an effective, clear, concise and professional manner with
• Customer service being paramount.
• Answer to payroll queries.
• Provide reports as necessary.
• Carry out additional responsibilities as requested by Line Management.
• Consistently reviews process for improvement
• Maintain in-depth knowledge of applicable company compensation plans.

Minimum Qualifications

• Candidate must possess at least a Bachelor's/College Degree, any field
• At least 5 years of working experience in the related field is required for this position
• Excellent English language communication skills (written and verbal)
• Advanced MS Excel skills is a must
• Extremely customer focused and detail oriented
• Ability to work to deadlines and work as part of a team
• Previous experience working in a BPO/Shared Service company
• Able to prioritize own workload
• Able to use own initiative and is self-motivated
• Excellent problem solving skills