About IWG

We’re changing the world of work. We believe that business success is underpinned by the effectiveness of its people. So, we made it our mission to help millions of people have a great day at work – every day. With over 4,000 locations in practically every country, city, town and transport hub, and options ranging from an hour’s coworking to multi-year office space leases, we enable people and businesses to work where, when, and how they want.

Technology in IWG

We’re focused on delivering seamless digital propositions which allow customers to instantly manage their requirements and position IWG as the “Digital First” workspace provider. As early adopters of the latest technologies - whether it be Artificial Intelligence, Office IoT, Journey Orchestration, or Digital Ecosystems - we create business value and are constantly striving to find new and improved ways to help our customers. Which is why we’re always on the look-out for intelligent, energetic, self-motivated, and curious individuals. We want to bring about a global workspace revolution and want you to help.

https://www.iwgplc.com/

The role

We are seeking a highly experienced Senior Dynamics 365 Finance & Operations (F&O) Solution and Product Architect to join our global ERP Architecture team. You will be working on what is recognized as one of the largest, most complex, and most highly customized D365 F&O landscapes worldwide, supporting a multi-region, multi-brand environment with intricate integration patterns and mission-critical business processes.

This is a strategic role at the heart of our digital ecosystem. You will lead solution design, product evolution, and architectural governance for Dynamics 365 F&O, ensuring the platform is robust, scalable, compliant, and continually advancing to meet business and operational needs.

Key Responsibilities

• Own the end-to-end solution architecture across Finance, Supply Chain, Operations, and supporting modules.
• Translate complex business requirements into scalable and maintainable Dynamics 365 F&O solutions.
• Define architectural standards, integration frameworks, and development best practices.
• Provide architectural oversight for all F&O-related integrations, including Azure services, custom middleware, 3rd-party systems, and legacy platforms.

Product Leadership

• Act as a product owner from a technical and functional perspective, shaping the future roadmap of D365 F&O.
• Evaluate new Microsoft capabilities, updates, and industry best practices; drive adoption where beneficial.
• Collaborate with business stakeholders to define product strategies, prioritization, and release planning.
• Ensure F&O solutions align with broader enterprise architecture and digital transformation objectives.

• Lead design reviews, development quality assessments, and performance optimization strategies.
• Govern customizations, extensions, and ISV solutions, ensuring maintainability and compliance.
• Oversee environment strategy, release management, data architecture, and security posture for F&O.

• Mentor solution architects, functional consultants, and technical teams across global regions.
• Partner closely with Finance, Operations, Supply Chain, Product, and Data teams.
• Act as a key point of escalation for complex system issues, performance challenges, and design conflicts.
• Represent the F&O platform in enterprise-level architecture boards and decision-making forums.

Qualifications, Skills, and Experience

• Technical & Functional Expertise
• 10+ years of hands-on experience with Dynamics AX / Dynamics 365 F&O.
• Proven track record designing and delivering large-scale, complex, multi-company/multi-region F&O implementations.
• Deep understanding of Finance, Operations, Supply Chain, Project Accounting, or Retail modules.
• Strong knowledge of Azure services (Logic Apps, Service Bus, Data Lake, Functions) and integration best practices.
• Expertise in F&O extensibility, performance tuning, data entities, and lifecycle services (LCS).
• Architecture & Leadership
• Demonstrated experience defining enterprise-level architecture within a global organization.
• Ability to drive architectural governance in environments with heavy customization and complex integrations.
• Strong ability to communicate with executive stakeholders and translate technical concepts into business decisions.
• Soft Skills
• Strategic thinker with a product mindset.
• Excellent communication, documentation, and stakeholder management skills.
• Strong leadership presence and the ability to guide cross-functional teams.
• Adaptability to work in fast-paced, matrixed global environments.
• Language Proficiency: Outstanding written and spoken English.

Preferred Qualifications

• Microsoft Certified: Dynamics 365 Finance Functional Consultant Expert
• Microsoft Certified: Dynamics 365 Solutions Architect Expert
• Experience working in multi-tenant environments or highly scaled global enterprises
• Experience with Agile methodologies and DevOps practices for D365

Why Join Us?

1. Entrepreneurial Spirit: Join a company that values entrepreneurship, empowering you to innovate and drive change.
2. Innovative Environment: Work in a forward-thinking environment where curiosity and commercial motivation drive success.
3. Global Impact: Be part of a global team that thrives on challenges and pursues excellence in every project.
4. Empowerment: Engage in a role that empowers you to reach your full potential and make a significant impact on our operational objectives.
5. Diversity and Inclusion: Join a diverse and inclusive workplace with colleagues in 130 countries.
6. Opportunity to work on one of the most advanced Dynamics 365 F&O ecosystems globally.
7. A senior role with influence over architecture, product strategy, and global ERP direction.
8. Collaborative environment with top-tier architects, engineers, and business leaders.
9. Competitive compensation, benefits, and flexible working arrangements.
10. A chance to shape a mission-critical, global platform powering thousands of users and complex operations.

If you're a commercially motivated leader with a passion for technology and you want to help change the world, we want to hear from you. Apply now to join our team and lead the transformation of our front office technology landscape.